Support
Questions about setup, billing, or campaigns — our team is here. Browse the topics below or reach out directly.
Typical reply within one business day
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Getting started
Sign in, install the extension, and open your first preview.
Extension & install
Chrome setup, toolbar access, and syncing your account.
Billing & trial
Plans, trial expiry, invoices, and Agency seats.
Campaigns & limits
AutoConnect, AutoMessage, pausing, and daily caps.
Bugs & feature requests
Report issues from /app/feedback on the web dashboard.
Privacy & data
What we store, where campaign data lives, and your rights.
New to Connectr? Sign in with your work email on the homepage (magic link — no password). After verification you land at getconnectr.xyz/app/campaigns with install steps for the Chrome extension.
Your 7-day Starter trial begins once setup is complete. No credit card is required to start. Open the extension from the Chrome toolbar, configure a campaign, and run a preview before going live.
Connectr runs as a Chrome extension on linkedin.com. Download the zip from /app/campaigns, load it unpacked on chrome://extensions with Developer mode enabled, then click the Connectr icon in your toolbar.
Campaign data and activity logs stay on your device (IndexedDB). The extension syncs your subscription with Connectr's API — we never send LinkedIn cookies to our servers.
Using Edge or another Chromium browser? The same unpacked install flow applies. Safari and Firefox are not supported today.
Manage plans, payment method, and invoices from /app/billing on the web dashboard. Starter, Pro, Team, and Agency are billed monthly or annually through Stripe.
When your trial ends, new campaign actions pause until you upgrade. Existing data on your device is retained. Agency includes team seats — owners add teammates under Billing → Team seats.
Billing questions? Use Contact support at the top of this page and include the email on your account.
AutoConnect finds prospects via LinkedIn People search and sends connection requests with optional drip on accept. AutoMessage runs multi-step sequences to 1st-degree connections.
Pause anytime from the extension popup or web dashboard live monitor — new actions stop immediately. Daily limits depend on your plan; Agency raises caps and adds shared workspace lists.
Automated outreach may violate LinkedIn's User Agreement. Connectr includes safety limits, but you use the product at your own discretion.
The fastest way to reach the product team is /app/feedback on the web dashboard. Choose bug or feature request, add context, and submit — it goes to our inbox with your plan and extension version when available.
Not signed in? Use Contact support above with steps to reproduce and your Connectr account email.
Read our Privacy Policy for full details. For privacy-specific requests (access, deletion, correction), contact privacy@getconnectr.xyz.
Campaign configuration and lead queue metadata are stored locally in your browser. Account, subscription, and optional Agency shared lists sync to Connectr's API.
More answers on the homepage FAQ.
We're a small team and read every message. Tell us what you're trying to do and we'll get you unstuck.