Terms of Use

These Terms of Use ("Terms") govern your access to and use of Connectr — the website at connectr.app, our API, and the Connectr browser extension (collectively, the "Service") operated by Closure Network ("Closure Network," "we," "us," or "our").

By creating an account, installing the extension, or otherwise using the Service, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the Service.

1. Eligibility

You must be at least 18 years old and able to form a binding contract. You may use the Service only if you have a valid LinkedIn account and authority to use automation tools in your jurisdiction. If you use the Service on behalf of a company, you represent that you have authority to bind that company to these Terms.

2. The Service

Connectr helps you configure and run LinkedIn outreach workflows — including People search campaigns, connection requests, drip follow-ups, and messaging sequences — through a browser extension you control. Features and limits depend on your subscription plan.

LinkedIn disclaimer. Connectr is not affiliated with, endorsed by, or sponsored by LinkedIn Corporation. LinkedIn may change its products, restrict accounts, or prohibit automation at any time. You are solely responsible for your activity on LinkedIn and for complying with LinkedIn's User Agreement, Professional Community Policies, and all applicable laws (including anti-spam and data-protection rules).

3. Accounts and authentication

• Sign-in is passwordless via email magic link or one-time backup code
• You must provide a valid email address and keep it secure
• You are responsible for all activity under your account
• Notify us promptly at support@connectr.app if you suspect unauthorized access

Your Connectr account is separate from your LinkedIn login. We do not collect your LinkedIn password.

4. Subscriptions, trials, and billing

• New accounts may receive a time-limited Starter trial without a payment method. When the trial ends, paid features pause until you subscribe
• Paid plans are billed in advance through Stripe on a monthly or annual basis as selected at checkout
• Subscriptions renew automatically unless canceled through the billing portal before the renewal date
• Prices may change with reasonable notice; changes apply to the next billing cycle after notice
• Taxes may apply. You authorize us and Stripe to charge your payment method for fees owed
• Agency plans include a defined number of seats; additional seats may be purchased as described at checkout

Except where required by law, fees are non-refundable once a billing period has begun. If you believe you were charged in error, contact support within 14 days of the charge. We may issue refunds at our discretion.

5. Acceptable use

You agree not to:

• Use the Service for harassment, fraud, deception, or illegal activity
• Send unsolicited bulk messages that violate applicable anti-spam laws
• Impersonate others or misrepresent your identity or affiliation
• Scrape, export, or process LinkedIn data beyond what you are permitted to access
• Circumvent plan limits, trial restrictions, authentication, rate limits, or safety controls
• Probe, scan, or test the vulnerability of our systems without written permission
• Reverse engineer, copy, or resell the Service except as allowed by law
• Use the Service to build a competing product using our proprietary interfaces

We may suspend or terminate access for conduct that risks harm to users, LinkedIn accounts, or the Service.

6. Your content and data

You retain ownership of campaign content, message templates, and lists you create. You grant us a limited license to host, process, and transmit that data solely to provide the Service (including workspace sync you enable). You represent that you have the rights to use any data you import or message content you send through the Service.

7. Product feedback

If you submit feedback, bug reports, or feature requests, you grant us a perpetual, royalty-free license to use that feedback to improve the Service without obligation to you.

8. Intellectual property

The Service, including software, branding, documentation, and design, is owned by Closure Network and its licensors. These Terms do not grant you any right to our trademarks or brand assets except as needed to use the Service as intended.

9. Third-party services

The Service integrates with third parties including LinkedIn, Stripe, and email providers. Your use of those services is governed by their terms. We are not responsible for third-party outages, policy changes, or actions taken against your accounts on other platforms.

10. Disclaimers

The service is provided "as is" and "as available" without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

Without limiting the foregoing, we do not warrant that:

• Connection requests or messages will be delivered, accepted, or replied to
• LinkedIn's interface will remain compatible with the Service
• The Service will be uninterrupted, error-free, or free of harmful components
• Daily limits or safety settings will prevent account restrictions on LinkedIn

11. Limitation of liability

To the maximum extent permitted by law, closure network and its officers, directors, employees, and suppliers will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for loss of profits, data, business, goodwill, or linkedin account access, arising from or related to the service — even if we have been advised of the possibility.

Our total liability for any claim arising out of or relating to the Service is limited to the greater of (a) amounts you paid us for the Service in the twelve months before the event giving rise to the claim, or (b) one hundred U.S. dollars ($100).

Some jurisdictions do not allow certain limitations; in those cases, our liability is limited to the fullest extent permitted by law.

12. Indemnification

You will defend, indemnify, and hold harmless Closure Network from claims, damages, losses, and expenses (including reasonable attorneys' fees) arising from your use of the Service, your LinkedIn activity, your message content, or your violation of these Terms or applicable law.

13. Suspension and termination

You may stop using the Service at any time. You may cancel paid subscriptions through the billing portal. We may suspend or terminate your access immediately if you breach these Terms, if required by law, or if continued access poses risk to the Service or others. Upon termination, your right to use the Service ends. Sections that by nature should survive (including payment obligations, disclaimers, limitations, and indemnity) will survive.

14. Changes to the Service or Terms

We may modify the Service or these Terms from time to time. We will post updated Terms on this page with a revised "Last updated" date. Material changes may be notified by email or in-product notice. Continued use after changes become effective constitutes acceptance. If you do not agree, you must stop using the Service and cancel any subscription.

15. Governing law and disputes

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict-of-law rules. Any dispute arising from these Terms or the Service will be brought exclusively in the state or federal courts located in Delaware, and you consent to personal jurisdiction there.

Before filing a claim, you agree to contact us at support@connectr.app and attempt to resolve the dispute informally for at least 30 days.

16. General

• These Terms are the entire agreement between you and Closure Network regarding the Service
• If any provision is unenforceable, the remainder stays in effect
• Our failure to enforce a provision is not a waiver
• You may not assign these Terms without our consent; we may assign them in connection with a business transfer

17. Contact

Closure Network — Connectr
Email: support@connectr.app